Privacy Policy

This privacy policy will explain how MB Exitooth uses the personal data we collect from you when you use our website.

1. What data do we collect?

We collect the following data:

  • Personal identification information: Name, email address, phone number.

  • Business information: Clinic or company name, VAT code, professional title.

  • Delivery and billing information: Physical address, postal code, payment method.

2. How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products.

  • Voluntarily complete a customer inquiry form or provide feedback via email.

  • Use or view our website via your browser’s cookies.

3. How will we use your data?

Our company collects your data so that we can:

  • Process your order and manage your account.

  • Communicate regarding order fulfillment or technical support.

  • Legal Obligation: Comply with medical device traceability requirements under the MDR regulation.

  • When processing your order, we may send your data to credit reference agencies to prevent fraudulent purchases.

4. How do we store your data?

Our company securely stores your data on secure servers using SSL encryption. We will keep your transaction and invoice data for 10 years in accordance with Lithuanian tax laws. Once this time period has expired, we will delete your data from our systems.

5. What are your data protection rights?

Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

  • The right to object to processing – You have the right to object to our company’s processing of your personal data.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

6. Cookies

Cookies are text files placed on your computer to collect standard Internet log information. We use cookies to improve your experience on our website, such as keeping you signed in and understanding how you use our site.

7. How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

  • Email: info@exitooth.com

  • Address: Ilgių g. 9
    Radikių k.
    LT-54374 Kauno r.
    Lithuania

8. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the State Data Protection Inspectorate (VDAI):

  • Website: vdai.lrv.lt

  • Address: L. Sapiegos g. 17, 10312 Vilnius, Lithuania